![Favored Social Channels For Customer Service, July 2014 [CHART]](https://www.marketingcharts.com/wp/wp-content/uploads/2014/07/ACCENTMarketing-Favored-Social-Care-Channels-July2014.png "Chart - Favored Social Channels For Customer Service")
Facebook is the clear choice for social care, per the survey, and is also the social channel from which a plurality of respondents expect the quickest response. For the time being, though, only 7% of respondents believe that social offers the highest level of customer service; by comparison, a leading 63% feel that the phone offers the highest level. Source: ACCENT Marketing
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