While companies are recognizing “the need to provide a seamless experience where content and commerce intertwine,” few digital professionals feel that content management systems (CMS) are good at delivering against their main objectives. For example, while almost 9 in 10 respondents say that a CMS should help them improve user engagement and customer engagement, only about one-quarter feel that their CMS is good for helping them deliver against this goal. Discouragingly, these gaps haven’t changed much from last year. Source: Econsultancy / Adobe
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![Chart - Content Management System Failures Content Management System Failures, October 2014 [CHART]](https://trends.e-strategyblog.com/wp-content/uploads/2014/11/EconsultancyAdobe-CMS-Failure-to-Deliver-Oct2014.png)