In an April 2014 study by PunchTab, just 27% of US smartphone owners said they would allow mobile in-store tracking in order to receive relevant, real-time information and offers. In comparison, 50% were not open to mobile tracking, and 24% didn’t have strong feelings either way.
Respondents weren’t holding off on allowing in-store tracking due to concerns around messaging itself. Instead, the biggest worry was around privacy, cited by 51%. Meanwhile, just 13% wouldn’t sign up to receive benefits via mobile tracking because of concerns around too many messages, 12% werent interested because of intrustiveness, and 8% were worried about receiving irrelevent messages. Read the rest at eMarketer.
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