The reticence of users in France and Germany to give themselves over to paperless statements in larger numbers may be due to heightened concerns related to security in those countries.
However, banking customers from all four countries were not resistant to checking their online bank statements with relatively high frequency. In France, 41% went online to keep tabs on their statements several times a week, followed by Germany and the US, both at 37%, and then Great Britain (35%). Users in all of these countries seem wedded to the convenience that digital channels offer them. Read the rest at eMarketer.
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