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Consumer Attitudes

Why People Prefer Small Businesses vs. Large Companies, April 2014 [CHART]

US consumers are choosing small businesses because of the personalized experiences they provide compared with larger businesses.

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American's Interest In Owning Futuristic Technologies [TABLE]

A total of 19% of Americans would like to own a travel-related invention of some kind.

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Americans' Attitudes Toward Near-Term Technological Changes [CHART]

Public attitudes towards ubiquitous wearable or implanted computing devices are the most positive, or more accurately, the least negative.

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Americans' Attitudes Toward Technological Change & The Future By Demographic [TABLE]

Six in ten Americans (59%) feel that technological advancements will lead to a future in which people’s lives are mostly better, while 30% believe that life will be mostly worse.

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Top Communication Mistakes Companies Make With Their Customers, April 2014 [CHART]

American consumers don’t feel that their relationships with businesses are improving.

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Mobile Germans Who Pay Favorable Attention To Ads By Device, March 2014 [TABLE]

In Germany only 8% to 12% said they favored ads on a smartphone, laptop or tablet but at least 40% said they paid attention to ads on those devices.

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Likelihood Of Acting Because Of A Mobile Marketing Message, November 2013 [CHART]

Two-thirds of mobile users who subscribed to marketing messages from brands said they were likely to take action when they saw a pricing-based offer.

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Why People Opt-In To Mobile Marketing Messages, November 2013 [CHART]

The No. 1 motivation was to receive special offers and promotions, and the No. 2 slot went to news about other sales.

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Americans' Trust In Advertising By Demographic, April 2014 [CHART]

Only 3% of Americans completely trust the advertisements they see, read or hear, while 11% don’t trust them at all.

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Consumers' Trust In Handlers Of Their Data, April 2014 [VIDEO]

Some 18% of online adults have had important personal information – such as their Social Security number, credit card, or bank information – stolen.

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