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Posts by derickson

Advertising Platforms Marketers Think Are Important By ROI, September 2013 [CHART]

Respondents to RBC Capital Markets’ study in September 2013 ranked Facebook second to Google in terms of advertising ROI, ahead of Twitter, LinkedIn, Yahoo! and AOL.

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US Companies Using Social Media Marketing, 2012-2015 [CHART]

88% of US marketers will use social media for marketing purposes next year, up from 87% in 2013.

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Social Media Breakfast Minneapolis/St. Paul [VIDEO]

David Erickson discuss the success of the Minneapolis/St. Paul chapter of the Social Media Breakfast organization, which is the largest such organization in the world and just held it’s 60th consecutive meeting.

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Americans' Most Popular Types Of Websites, November 2013 [VIDEO]

Among American respondents, a leading 68% reported visiting a search engine site at least once a week, with social networking sites (59%) and portal sites (for checking email, such as Gmail) next (50%).

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Online Marketing Spending Increases In 2014 [CHART]

Content creation ranks as a top area for increased spending among B2B respondents, with 69% saying they’ll hike these budgets next year.

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Customer Satisfaction By Support Channel, Q3 2013 [CHART]

Voice was the top service channel by customer satisfaction (91%), followed by chat (85%) and help center/web forms (83%).

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Mobile App Engagement, November 2013 [CHART]

Tablet users spent on average 24 minutes per app session, about 4 times longer than their typical website visit.

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Mobile Retail Site Performance, November 2013 [TABLE]

From an iPhone 4s, the median mobile site took 4.33 seconds to load, far quicker than the median full site page load time of 7.84, but still well below Google’s recommendation of 1 second or less.

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Visual Analytics: Image Characteristics That Drive Use Behavior [VIDEO]

David Erickson discusses findings from visual analytics service Curulate that illustrate how differing image characteristics can drive user behavior on Instagram.

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Types Of Content Marketers Share Online, August 2013 [TABLE]

Nearly 60% of marketers would like to increase their video content in social networks – more than any other content category.

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