Voice Commerce Users By Age & Platform [TABLE]

Table: Voice Commerce By Age & Platform

30% of US internet users have used a voice assistant to look for product information or purchase products—in other words, shop or buy. Google Assistant (13.9%) and Siri (13.1%) had the highest usage for these activities.

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US Proximity Payment Users By Platform [CHART]

Chart: US Proximity Payment Users By Platform

Starbucks will remain the most popular proximity mobile payment app, staying ahead of Apple Pay and other competitors. This year, 23.4 million people ages 14 and over will use the Starbucks app to make a point-of-sale purchase at least once every six months.

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Satisfaction With Social Media Sites [CHART]

Chart: Satisfaction With Social Media Sites

Social media user satisfaction remains steady this year though it is still in the lower tier of industries on this measure. The overall index for social media is unchanged at 73 on a 100-point scale, though some platforms are better rated than others.

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