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B2B Email Metrics By Subject Line Keyword, June 2013 [CHART]

With email volumes on the rise and clutter an issue for recipients, having a strong subject line is as important as ever, particularly as consumers rate the subject line as one of their top motivators for opening an email.

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Attitudes Toward Pay-TV Subscriptions, June 2013 [TABLE]

Viewers stick with pay-TV or considering returning to a subscription because of an affinity for their favorite shows, while cost is a major driver of cord-cutting intent.

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Top Customer Experience Tools, June 2013 [CHART]

9 in 10 CMOs say they are personally responsible for the overall customer experience for their brand.

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How Clorox Managed To Insult Men Everywhere [VIDEO]

In a blog post titled “6 mistakes new dads make,” Clorox managed to insult not just new dads, but men everywhere by portraying them as clueless, bumbling idiots.

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Mobile Coupons & In-Store Purchases – Parents & Millennials, June 2013 [CHART]

1 in 3 consumers have searched for a coupon on a mobile device, and slightly more than one-quarter have bought something in-store using a coupon they found on a mobile device.

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Products LGBT Smart Phone Users Have Purchased On Mobile Device, May 2013 [TABLE]

15% of LGBT smartphone owners and the same percentage of tablet owners purchased hotels via their respective devices in the preceding three months.

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US LGBT Mobile Travel Planners, May 2013 [TABLE]

Smart phone penetration among gay and lesbian web users reached record heights in 2012, at 91% and 82%, respectively.

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Millennials' TV Consumption By Gender, June 2013 [CHART]

Some Millennials are accessing TV content solely via broadband, and the majority of those don’t have any plans to return to pay-TV.

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American Adults' Website Discovery Sources, June 2013 [CHART]

Online adults in the US are more likely to discover websites via natural search engine results than through any other means, reports Forrester Research.

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Millennial Moms' Influence Over Purchase Decisions, June 2013 [CHART]

Millennial mothers share information about a range of products or services with others, and are more likely than the average mother to like, recommend, re-tweet or re-pin products or services online.

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