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French Online Buyers, Q3 2012-Q4 2013 [CHART]

Only 37.5% of French citizens ages 11 and older had made a digital purchase in the month before polling, equating to 20.4 million people across the country.

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French Consumers Who Bank Online, Computer vs Mobile, Q4 2013 [CHART]

Nearly seven in 10 French web users ages 15 and older said they had carried out at least one banking activity on a computer at home in the month before Q4 2013 polling.

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Online Video Viewer Demographic, May 2014 [TABLE]

Online video is attracting a growing audience, with 1 in 5 or more American adults watching a TV show online (28%), amateur content (31%), or original digital video (22%) on at least a monthly basis.

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Professional Activities Conducted On Social Media By UK Business Pros, January 2014 [CHART]

72% of UK business pros consider LinkedIn it a trustworthy source of professional content—compared with 37% for Facebook and 30% for Twitter.

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US B2C mCommerce Sales Share By Segment, 2012-2018 [CHART]

In 2013, travel totaled 34.1% of the nearly $400 billion US eCommerce market.

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US Online Travel Sales By Channel, 2012-2018 [CHART]

US mobile travel sales totaled $16.36 billion in 2013 and will increase another 59.8% this year to reach $26.14 billion.

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Smart Phone Commerce Metrics By Day Of The Week, Q1 2014 [CHART]

Mondays and Saturdays tied for the second-largest share of weekly revenues (15% each).

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Tablet Commerce Metrics By Day Of The Week, Q1 2014 [CHART]

Mobile accounted for 10.5% of retail e-commerce spending last year.

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Customer Experience Leaders vs Laggards, May 2014 [TABLE]

58% believe their customer retention rates are very successful (top-3 box score on a 10-point scale), versus just 20% of lagging companies who concur.

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Number Of TV Channels Average Household Watches, 2008-2013 [CHART]

The number of channels watched by the average US TV home has remained between 17 and 18 each year since 2008, despite an ever-growing number of channels received by the average TV home.

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