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Consumer Behavior

US Mobile Gaming Revenues By Type, 2010-2016 [CHART]

eMarketer expects download fees to account for a shrinking share of the total beginning in 2013.

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US Mobile Content Revenues For Select Categories, 2010-2016 [CHART]

Gaming commands a plurality of revenues, at 43% of the total in 2012 and hovering around that amount through the end of the forecast period.

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Most Effective Pricing Strategies For Combating Price Transparency, June 2012 [CHART]

Seeing that many consumers want the best price, retailers that decide to optimize pricing across channels are moving toward a personalized pricing approach based on consumer shopping habits.

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Most Important Influences In Deciding Where To Shop, March 2012 [CHART]

Price and sales and special deals were by far the primary influences in deciding where online consumers shopped.

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Social Customer Service, October 2012 [CHART]

Of the 71% of businesses that claim to use social media for customer service, 87.5% (and 62.1% of businesses overall) have realized a positive impact.

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Social Media’s Purchase Influence, October 2012 [CHART]

Half of US consumers surveyed by Yesmail say social media somewhat or strongly influences their online purchase decisions.

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Global Marketers' Mobile Activities, October 2012 [CHART]

Marketers are focusing on mobile as another messaging channel & mostly ignoring its potential as a medium through which to build deeper customer relationships.

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Retail Email Campaigns Misalignment With Shopping Behavior, October 2012 [CHART]

Most consumers have a preferred time of day to shop online, but retailers aren’t aligning their email campaigns with those preferences.

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Great Friends vs. Great Career By Select Demographics, October 2012 [CHART]

About two-thirds of the American adults (aged 18-64) surveyed would rather have great friends than have a great career.

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YOY Change In Broadcast Primetime TV Viewership [CHART]

Summer 2012 primetime TV impressions were up for broadcast networks, but down in ad-supported cable.

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