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Consumer Behavior

Top 10 Local US Markets By Tablet Penetration, November 2013 [CHART]

Nielsen looked at tablet penetration, with its 34% average across the US in November 2013 significantly below recent estimates of more than 40% penetration in December and January.

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Top 10 Local Markets By Smart Phone Penetration, November 2013 [CHART]

Smart phone penetration continues to grow, exceeding 65% of the US mobile subscriber market during the fourth quarter of 2013.

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US Penetration Among Select Social Networks During November 2013 [CHART]

Some 17% of Millennials (18-34) use Snapchat on a monthly basis.

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Referred Video Start Traffic Share, Q4 2013 [CHART]

When it comes to branded video starts, search is a far bigger referrer than social.

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Doctors' Informational Tasks By Device, August 2013 [TABLE]

The most common digital activity among US physicians in the survey was accessing the internet, at 97%.

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Top Challenges Of Personalized Marketing, February 2014 [CHART]

Both agencies (64%) and marketers (54%) indicated that higher media costs represent the top challenge.

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Top Benefits Of Personalized Marketing, February 2014 [CHART]

Some 77% of marketers agree that individualized messages and offers can be more effective than mass messages and offers,

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Business Impact Of Customer Experience Efforts, February 2014 [CHART]

A recent study from Econsultancy found that company marketers consider customer experience (CX) to be their single most exciting opportunity this year.

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Smart Phone Share Of US Mobile Subscribers, October 2011 – December 2013 [CHART]

Smart phone penetration reached 65.2% of the US mobile subscriber market during the 3-month average ending in December.

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Growing Privacy Concerns Across Popular Online Activities, 2013 vs 2014 [CHART]

92% of American internet users report worrying about their privacy online at least sometimes, a figure that has remained consistent over the past couple of years.

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