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Online Behavior

Conservative Sentiment On Twitter Compared To Polls [TABLE]

The reaction on Twitter to Obama’s second inaugural address and his 2012 State of the Union was not nearly as positive as public opinion.

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Liberal Sentiment On Twitter Compared To Polls [TABLE]

In some instances, the Twitter reaction was more pro-Democratic or liberal than the balance of public opinion.

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Technology Adoption Trends, March 2013 [CHART]

Tablets will become the primary computing device for college-age students and younger, supplanting laptops and desktops, agree 66% of agency leaders.

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In-Store Mobile Activities Of African Americans, March 2013 [CHART]

African Americans are 44% more likely to check in for a discount and 37% more likely to scan a QR code to get more information about a product.

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Smart Phone Market Penetration, October 2011 – January 2013 [CHART]

Smart phone penetration reached 55% of the US mobile market during the 3-month period ending in January 2013.

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Top Motivations For Shopping Online, March 2013 [CHART]

Asked to identify the top-3 improvements to their online shopping experiences that would motivate them to shop more, 74% of consumers cited free delivery.

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Changes In Small Business Online & Mobile Marketing Spending In 2013 [CHART]

Nearly 70% of small businesses said they had a website, which they primarily used to inform customers about products and services.

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Consumer Attitudes Toward Interacting With Companies Online By Generation, December 2012 [TABLE]

Roughly 40% of consumers under 55 (and 54% of consumers over 55) agreed that “companies that listen online are intruding on customers.”

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Americans Who Expect Companies To Listen To Them Online By Generation, December 2012 [CHART]

Millennials between 18 to 24 years old were least likely to be aware of companies listening in, although still over three in five knew this went on.

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Women Who Abandon Social Media, March 2013 [TABLE]

Among the 86% of North American women surveyed online who have a social media account, 38% are dubbed Defectors, who have stopped (16%) and/or decreased (28%) using at least one social network.

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