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Online Behavior

Percent Of eCommerce Customers Driven By Social, Q1 2014 [CHART]

43% of US omnichannel retailers said less than 1% of online shoppers coming from a social network made a purchase while visiting the site.

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Social Media Tools & Features Used By US Omnichannel Retailers, Q1 2014 [CHART]

94% of US omnichannel retailers had a Facebook page, and 81% had a Like button on product pages, allowing customers to share a particular item of interest.

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Types Of Ads Nordic Residents Most Trust, February 2014 [TABLE]

Around one-third said they trusted ads on mobile phones, and three in 10 said the same for those on social networks.

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Devices Nordic Citizens Use For Social Media, February 2014 [TABLE]

An average 58% of smartphone owners in the region had their device within reach at least 20 hours per day.

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eBay's Crisis Communications Disaster & AMC Catches Fire On Tumblr

Episode 49 of Beyond Social Media Show: eBay’s data breach crisis communications fail; former NBA player takes an Onion article for real; AMC debuts show on Tumblr.

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How American Adults Spend Their Time Online, 2010 vs 2013 [CHART]

Social networks account for the single largest share of consumers’ time online.

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Mobile Device Use's Influence Over In-Store Retail Sales, 2012 & 2013 [TABLE]

The use of mobile devices before or during in-store shopping trips influenced or helped to convert approximately $593 billion in US in-store retail sales in 2013.

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Effect Of Showrooming On Amount Of In-Store Retail Shopping, March 2014 [CHART]

Mobile technology had actually played a positive role when it came to driving in-person retail shopping.

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UK Payment Method Predictions For 2025, February 2014 [CHART]

86% of UK internet users still expected to be carrying credit and debit cards in 2025, while 76% said they’d be lugging a physical wallet.

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Mobile Payment Consumers By Select Countries, 2013 [CHART]

55% of UK internet users knew of mobile payments, but only 3% actually used their mobile phones to pay for transportation or goods in-store.

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