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eCommerce

US Desktop Retail eCommerce Spending Growth, Q1 2010 – Q1 2014 [CHART]

Desktop eCommerce spending increased by 12% year-over-year to $56.1 billion, the 14th consecutive quarter of double-digit growth.

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Percent Of eCommerce Customers Driven By Social, Q1 2014 [CHART]

43% of US omnichannel retailers said less than 1% of online shoppers coming from a social network made a purchase while visiting the site.

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eBay's Crisis Communications Disaster & AMC Catches Fire On Tumblr

Episode 49 of Beyond Social Media Show: eBay’s data breach crisis communications fail; former NBA player takes an Onion article for real; AMC debuts show on Tumblr.

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Mobile Device Use's Influence Over In-Store Retail Sales, 2012 & 2013 [TABLE]

The use of mobile devices before or during in-store shopping trips influenced or helped to convert approximately $593 billion in US in-store retail sales in 2013.

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Factors That Would Encourage UK SMBs To Different Payment Mechanisms, February 2014 [CHART]

80% of United Kindom SMB decision-makers would consider different payment mechanisms based on customer demand.

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Mobile Payment Consumers By Select Countries, 2013 [CHART]

55% of UK internet users knew of mobile payments, but only 3% actually used their mobile phones to pay for transportation or goods in-store.

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Online Commerce Video Ratings, Q1 2014 [CHART]

Some 77% of online shoppers, when asked how helpful an online commerce video is, give it a 4- or 5-star rating.

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Top Reasons For Booking Travel Offline, Online Or via Mobile, March 2014 [TABLE]

US mobile travel sales, including travel purchases on both tablets and smart phones, are expected to increase 59.8% this year to reach $26.14 billion.

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Hesitance Of French Citizens To Divulge Personal Data At eCommerce Sites, April 2014 [TABLE]

More than two-thirds of French web users were reluctant to enter personal information—such as their name, address, phone number and bank account details—on an eCommerce site.

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French Online Buyers, Q3 2012-Q4 2013 [CHART]

Only 37.5% of French citizens ages 11 and older had made a digital purchase in the month before polling, equating to 20.4 million people across the country.

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