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Posts by derickson

Challenges & Concerns About Using Social Media For Health Care Marketing, October 2012 [CHART]

Health care marketers worry about how to measure social media marketing efforts, especially tying the investment in social media directly to brand objectives.

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Promotional Plans Of American Pharmaceutical & Biotech Companies, June 2012 [TABLE]

33% of pharmaceutical companies are digital beginners.

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Americans Who Use Social Media For Health Needs, 2011 & 2012 [TABLE]

Roughly 45% of US adult consumers used social media for health-related purposes in 2012.

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Brand Lift Performance For Advanced Tablet Ads, October 2012 [TABLE]

The banner to full-page ad showed 380% greater mobile ad awareness over the control group who had not seen any ad.

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Engagement & Click-Through Rates For Advanced Tablet Ads, October 2012 [TABLE]

At a clickthrough rate (CTR) of 8.7%, the banner to full-page ad’s clickthrough performance on tablets was more than four times greater than the static web banner.

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Beyond Social Media: Boston Marathon Bombing & Social Media Etiquette During Tragedies [PODCAST]

In this episode of Beyond Social Media, recorded one day after the Boston Bombing, the hosts debate the extent to which brands should comment on tragedies.

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Who People Share Customer Service Stories With, April 2013 [CHART]

62% of B2B and 42% of B2C customers purchased more after a good experience, while 66% and 52% respectively stopped making purchases after a bad experience.

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Binge TV Viewing By Generation & Gender, April 2013 [CHART]

78% of Americans have watched TV on [their] own schedule and 62% of those have watched multiple episodes of a TV show at a time.

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Weekly Time Spent Using IM/Chat Apps By Mobile OS, April 2013 [CHART]

Android mobile owners are 2.4 times more likely than iPhone owners to use mobile IM/chat applications such as Whatsapp and Kik Messenger, but iPhone owners are heavier users of the apps.

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Global Ad Spending Growth In 2012 [CHART]

Worldwide advertising spending grew by 3.2% year-over-year in 2012 to reach $557 billion.

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