Consumer Trust Report

Chart: Trust In Sources For General News And Information

The Trust Barometer Spring update looks at how the Coronavirus pandemic has affected trust across institutions and industry sectors.

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Digital Live Sports Viewers

Chart: Digital Live Sports Viewers, 2019-2023

Live sports viewing on digital channels has definitely been on a rising trend in recent years. eMarketer charts the rise from 32 million viewers in 2019 to 36.5 viewers this year.

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Otter.ai Review

Otter.ai Review

Otter.ai is an audio-to-text transcription service that uses artificial intelligence to achieve 85% accuracy.

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Time Spent With Digital Video By Device, 2018-2022

Chart: Time Spent With Digital Video By Device, 2018-2022

This year, time spent with mobile video apps will gain 10 minutes, second only to social media. Overall, mobile video will gain 5 minutes, since video watched via mobile web has decreased as people continue to shift such viewing to apps or other devices.

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Digital Marketing News This Week

Digital Marketing News This Week

Topics: Walmart’s new parking lot drive-in movie theaters; why Microsoft wants TikTok; the pros and cons of WordPress’ auto-updates; Roger Federer’s rooftop tennis appearance; Google’s messy take on the customer journey; advertising agencies disclosing diversity data; Google new providing ‘for context’ links; Zoombombers hack the Twitter hacking trial; brands mistranslation misadventure; B2B salesperson traits;…and much, much more.

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Factors That Affect Trust In Brands

Chart: Brand Trust Factors

As the wealth gap between affluent Americans and the rest widens, one-third (33%) of American consumers say trusting a brand is important because they are struggling financially and cannot afford to waste any money on a bad purchase.

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