Posts by derickson
Online Customer Service – Photo Sharing
Flickr gets online customer service by having a ready-made response to inevitable technical difficulties and empathizing with their customer’s frustration.
Read MoreStudy: Small Bloggers
Bloggers who write for a small audience constitute the vast majority of writers in the blogosphere but until now little has been known about them. The Pew Internet & American Life Project has just released a survey that takes a look at these bloggers.
Read MoreOnline Political Advertising
Get ready for completely unregulated, anonymous attack ads online this election season.
Read MoreYahoo! & Netscape Get Facelifts
Yahoo and Netscape recently launched their redesigned home pages.
Read MoreFlash MP3 Player
If you link to MP3 files from your web site or blog, you MUST install the Flash MP3 Player from del.icio.us to improve your site’s usability.
Read MoreBlogging Tool – Social Bookmark & Tag Generator
Keotag is a very handy blogging tool that will save you plenty of time creating the “Bookmark this post” and Technorati and del.icio.us tags.
Read MoreExpectations On The Multimedia Web
The explosion of broadband audio and video has conditioned consumers to expect it and when those expectations are not met, their growing impatience will turn to annoyance and lost customers.
Read MoreOf Online Forms & Frustration
Are your online sign-up forms annoying or, worse, driving away your customers?
Read MoreThe Numbers Behind Joe Mauer's Rising Star
Minnesota Twins red hot hitting catcher Joe Mauer is creating a ton of interest online.
Read MoreMicrosoft AdCenter Labs Demographic Search Tool
Microsoft adCenter Labs has released a proof of concept demographics prediction tool that allows you to get demographic data for a given search phrase or URL.
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