Privacy Archives - Page 5 of 20

Consumer Concern Over Privacy & Data Security, August 2015 [CHART]

AYTM Market Research found in August that 18% of US internet users were very concerned with online privacy and security, with another 19.7% responding with general concern.

Consumer Concern Over Retailers' Data Security Capabilities, July 2015 [TABLE]

US internet users remain concerned about the security of their information—especially when that information is in the hands of retailers.

Consumer Attitudes Toward Customer Service, August 2015 [CHART]

Nearly nine in 10 internet users worldwide believe that good service makes them feel more positive about brands.

Social & Search User Experience Benchmarks, July 2015 [CHART]

Customer satisfaction with social media sites has risen by 3 points to 74 on a 100-point scale as visitors report growing satisfaction with a variety of user experience elements ranging from privacy to the amount of ads on the sites.

Trust In Security Of Personal Information By Generation, May 2015 [CHART]

44% of Millennials believe that their personal information is actually kept private by the companies they do business with all or most of the time.

Consumer Confidence In Retailers’ Data Security, May 2015 [CHART]

Slightly fewer than one-third of consumers say they are ‘very confident’ in retailers’ ability to keep their private information secure.

Brand Awareness Of AdChoices, March 2015 [CHART]

74% were not familiar with the campaign supporting AdChoices brand awareness.

Customer Experience Optimization, March 2015 [CHART]

Customer experience has been tabbed marketers’ most exciting opportunity this year.

Types Of Information People Worry Hackers May Get, March 2015 [CHART]

People were most likely to worry about their social security numbers getting out.

Online Security Precautions Taken By Americans, March 2015 [CHART]

Fully 44% of Americans said they hadn’t taken any online security precautions in the past 30 days.