Posts Tagged ‘Bank Marketing’
Americans' Positive Attitudes Toward Select Institutions [CHART]
In some cases, there are marked variations in the views that American generations have of key institutions in the US.
Read MoreDevices People Currently Use & Plan To Use For Banking, 2014 & 2016 [CHART]
Mobile banking ranked as the third most-used bank feature among respondents, at 45%.
Read MorePrimary Attitude Toward Mobile Banking, 2010-2014 [CHART]
For the first time in 2016, eMarketer expects the majority (51.2%) of adult mobile phone users in the US to use mobile banking.
Read MoreBest & Worst Customer Experience Ratings By Industry & Company, March 2015 [TABLE]
Publix enjoys the best customer experience rating of 293 companies measured.
Read MoreUnique Visitors To Financial Services Facebook Pages, June & September, 2014 [TABLE]
Payment services maintained the highest number of monthly unique engaged visitors during the six months as the total more than sextupled.
Read MoreShare Of Social Engagement On Financial Service Brand Pages, October 2014 [CHART]
Nearly three-quarters (72%) of US financial services brands tracked on the Sharablee social analytics company’s platform had a social network presence.
Read MoreCustomer Satisfaction With Financial Services Sector, 2013 vs 2014 [CHART]
Customers continue to be report significantly higher satisfaction rates with credit unions than with banks.
Read MoreBanking Channel Use By Frequency, September 2014 [TABLE]
45% of US internet users said they used online banking once a week.
Read MoreAmericans' Trust In Major Institutions, November 2014 [CHART]
Some 51% of American adults say they have less trust in major corporations than they did a few years ago, while just 8% have more trust.
Read MoreConsumer Trust In Companies' Handling Of Personal Data, June 2014 [CHART]
Only 21% of American adults have a Lot Of Trust in the businesses or companies that they regularly do business with to keep their personal information secure.
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