Video
Location-Based Services Use Frequency [CHART]
via emarketer.com About one-third of respondents said they had increased their use of such services over the past year, while another third said their use had stayed about the same. Only 10% of those polled had reduced their use of geolocation apps or other products. Read the rest at eMarkerter.
Read MoreApplebee's Life Is Better Shared Campaign
Applebee’s has a new social media ad campaign that says social trumps social media: Life Is Better Shared.
Read MoreMicrosoft's iPad Competitor Tablet
Microsoft is set to release a tablet computer of their own to compete with Apple’s iPad and Android tablets.
Read MoreG-Men Snooping On Social Media
The FBI is forming a new cyber intelligence unit to monitor social media communication.
Read MoreSocial Media Users' Responses To Consumer Experiences [CHART]
via marketingcharts.com Consumers who have used social media for customer service are more engaged and vocal in speaking about their experiences than the general population, says American Express in May 2012 survey results, and the Allstate survey appears to back this finding up. Further data from the survey reveals that social media users are more…
Read MoreSocial Media Users' Consumer Activities [CHART]
via marketingcharts.com Active social media users are more likely than the average person to have engaged in a variety of consumer activities, whether online or in person, finds a survey [pdf] released in June 2012 by Allstate, in association with National Journal. They are almost 10% more likely than the average respondent to have consulted…
Read MoreAttitudes By eShoppers Toward Retailers With Convenient Returns [CHART]
via emarketer.com A clear, lenient return policy can go a long way in building good will with customers who don’t want to feel penalized for returning items. Almost half of shoppers would shop more often with a retailer with a clear return policy, and the same number would recommend the retailer to a friend as…
Read MoreSocial Savvy Food Trucks
A SoLoMoShow podcast about social media use by food trucks & video footage of the food truck court in Saint Paul, Minnesota.
Read MoreTypes Of Online Behavior Executives Value [CHART]
via marketingcharts.com econsultancy-customer-behavior-attitudes-june2012.pngMany executives working at companies with e-commerce or e-business components have only a limited understanding of why people abandon the shopping cart or transaction, according to [download page] a survey released in June 2012 by Econsultancy in association with Tealeaf. As a result, all the respondents say that understanding why people do this…
Read MoreINTERVIEW: Samsung's Gail Conroy on Social Media & Consumer Electronics
Gail Conroy, Director of Brand & Consumer Marketing, Samsung Electronics North America, discusses the role of social media in marketing consumer electronics.
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