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Video

How People Access Banking Information, March 2013 [CHART]

An omnichannel approach is being touted as a way to give banks of all types and sizes more flexibility to meet consumers’ constantly evolving preferences.

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Press Release Fail: Exclamation Point Abuse!!! [VIDEO]

David Erickson nitpicks an otherwise excellent marketing campaign by the Humane Society for a chimpanzee art contest because of the exclamation point abuse.

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Email Subscriber & Sender Stats, August 2013 [TABLE]

The average subscriber receives 416 commercial emails per month, per new figures released by Return Path.

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Online Video Ad Viewability Averages By Source, Q1 2013 [CHART]

During the first quarter, average viewability for online video ads in the US was 83%, although rates varied widely among properties.

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Social Media's Purchase Influence, US vs. Global Average, August 2013 [CHART]

35% of online consumers across 24 countries claim to have ever purchased a product or service based mostly on an ad they saw on a social media site.

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How Hospitality Businesses Use Mobile To Engage With Customers, January 2013 [CHART]

More than one-fifth of accommodation businesses worldwide used mobile devices to present customers with special offers.

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Hotels' Mobile App Features, April 2013 [TABLE]

Making reservations was the most common feature on existing mobile apps employed by hotels, used by 72%.

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Digital Tech Used By Hotels, 2012 & 2013 [TABLE]

Hotels’ use of many digital technologies increased between 2012 and 2013.

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Handshake: A Personal Data Marketplace [VIDEO]

David Erickson discusses Handshake, a new marketplace where individuals can negotiate for the use of their personal data.

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Yelp Reviews & Small Businesses [INFOGRAPHIC]

This infographic from Merchant Warehouse illustrates Yelp reviews affect on small businesses.

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