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Top Ways To Win Customers Back After Bad Experience, May 2015 [CHART]
Roughly 3 in 4 consumers surveyed across 9 countries have experienced their ‘worst customer experience failure’ within the past 2 years.
Read MoreUS Smartphone Penetration By Age Group, 2014-2015 [CHART]
US Smartphone penetration reached 77% of the US mobile subscriber market (13+) during Q1 2015.
Read MoreTrust In Security Of Personal Information By Generation, May 2015 [CHART]
44% of Millennials believe that their personal information is actually kept private by the companies they do business with all or most of the time.
Read MoreNews Topics Consumed Via Twitter vs Facebook [CHART]
Roughly two-in-three Twitter news users (67%) report regularly seeing at least six of the 11 news topics asked about, compared with 57% of Facebook news users.
Read MoreTwitter Used For Breaking News [CHART]
Nearly six-in-ten Twitter news users use the site to keep up with a news event as it is happening.
Read MoreTwitter vs. Facebook As A News Source [CHART]
As of early 2015, 63% of Facebook and Twitter users get news on their respective sites.
Read MoreFacebook & Twitter As News Sources, 2113 & 2015 [CHART]
The share of Americans for whom Twitter and Facebook serve as a source of news is continuing to rise.
Read MoreThe History of Online Advertising [INFOGRAPHIC]
This infograph by PointRoll illustrates the history of online advertising.
Read MorePerceptions Of Color By Gender [INFOGRAPHIC]
This infographic illustrates the different ways in which the genders perceive color.
Read MoreHow Frequently People Search For Local Businesses Via Mobile, 2013 & 2015 [CHART]
Local search has gone mobile, and recent research indicates that it’s critical for local businesses to have their mobile presence up to par.
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