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Consumer Behavior

How People Find Consumer Electronics Reviews, September 2012 [CHART]

Consumers hungry for reviews are most likely to search for them online.

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Consumer vs. Professional Reviews' Influence Over Electronics Purchase By Device, September 2012 [CHART]

Shoppers were more likely to pay attention to consumer reviews than professional reviews across every product category.

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Online Channels That Prompt Television Viewership By Generation, September 2012 [CHART]

Facebook had the greatest influence on getting people to watch a show—46% said they picked up a show as a result of the social network.

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How People Talk About TV By Generation, September 2012 [TABLE]

For viewers who can’t wait to talk about the latest episode of their favorite TV show, social networks are not displacing the water cooler as much as providing a digital analogue.

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Google+ Eyetracking Attention Order [HEATMAP]

Viewers spent an average of 5.9 seconds in the middle of the Google+ profile page, slightly longer than on either Facebook or LinkedIn.

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Why People Want Mobile Apps From Retailers, August 2012 [CHART]

Three in 10 US mobile app users told Harris Interactive in a separate August study that they wanted retailers to offer mobile apps to save them time when looking for items. And one in four wanted mobile apps to ensure they weren’t missing out on store deals and offers.

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How Mobile Americans Learn About Shopping Apps, December 2012 [CHART]

Mobile users primarily found out about new shopping apps from app stores (42%), but 37% also said they found out about them from friends.

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Mobile Consumers' Attitudes Toward Shopping Apps, December 2012 [CHART]

Two-fifths of smartphone and tablet shoppers said using a shopping app strengthened their connection to the brand.

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Global Facebook Advertising CPC Rates By Device, December 2012 [CHART]

Cost-per-click on mobile ads was $1.38 vs. 81 cents on desktop, according to Kenshoo Social.

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Consumer Purchase Decision Information Sources, January 2013 [CHART]

Consumers still look first to their friends and family for advice regarding their purchase decisions.

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