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Consumer Behavior

Effect Of Gmail Tabs On Email Management By Age, August 2013 [CHART]

The majority of users of Google’s email service had had a neutral or positive response to tabs.

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Where Gmail Users Open Their Mail, August 2013 [CHART]

54% of Gmail emails were opened on either an iPhone or Android device, and another 9% opened on the iPad.

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Global Email Open Share By Device, August 2013 [CHART]

47% of worldwide emails in August were opened on a mobile device, up 3% from July and an increase of 24% year over year.

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Affluent Influencers' Activities By Generation, September 2013 [TABLE]

The most common activities are consistent across generations, with respondents most often enjoying relaxing at home, spending time with family, visiting family and friends, and shopping.

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Time Using Tablets By Activity, September 2013 [CHART]

Tablet owners spend half of their device time with entertainment activities such as playing games, reading books, watching live TV or listening to music and radio.

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Effect Of Social Media Use On Customer Experience, September 2013 [CHART]

Asked how much the growth of social networks has changed the way their organization interacts with customers, 5% of respondents indicated a transformational impact.

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IT Buyers' Content Consumption, September 2013 [CHART]

During the purchase process for major enterprise IT/security products and services, IT decision-makers download an average of 8 informational assets.

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Male Shopping Habits, September 2013 [TABLE]

63% of men actively look for sales in-store and 53% regularly use coupons to cut costs, with that tendency slightly higher among younger men.

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Select Content Types Women Consume Online By Platform, March 2013 [TABLE]

The tablet was in especially heavy rotation among women for lifestyles, retail and parenting content.

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Time Spent Online By Platform & Content Type, April 2013 [TABLE]

Plenty of online content areas were still firmly rooted in PC use, with the desktop accounting for more than 60% of time spent accessing auto, business, TV, news and sports content.

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