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Consumer Behavior

Importance Of Personalization To Brands' Success, August 2014 [CHART]

Some 47% of online strategy decision-makers indicated that personalization is extremely important to their brands’ current objectives.

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Top Retail Revenue Drivers, September 2014 [CHART]

Senior US retail executives believe that customer retention will be the most significant driver of their company’s revenue growth over the next 1-3 years.

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Online Retailers' Top Testing Tactics, September 2014 [CHART]

Roughly two-thirds of online retailers have some type of personalized content on their websites.

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Gmail Tab Delivery & Read Rates By Industry [CHART]

Gmail’s tabbed inbox seems to be having a positive influence on promotional emails’ inbox placement rates.

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Email Inbox Placement Rate By Industry [CHART]

Deliverability rates by industry showed not only clear winners and losers, but how inconsistent inbox placement rates are when looking beyond the global average.

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Email Inbox Placement Rates, May 2013 – April 2014 [CHART]

September was the most difficult month to reach the inbox, while December and January were the easiest.

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Global Email Inbox Placement Rates [INFOGAPHIC]

83% of permission-based emails worldwide reached the inbox over the past 12 months, with 6% being sent to spam and 11% blocked.

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Content On Which People Comment Anonymously By Type, June 2014 [CHART]

40% of US internet users said they had commented anonymously.

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Primary North American Marketing Agency Deficiencies, July 2014 [CHART]

40% of marketers in North America said that a lack of foundation in analytics was the single-biggest deficiency among agencies vying for their business, the No. 1 response.

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Metrics Content Marketers Wish They Could Measure, May 2014 [CHART]

Survey after survey suggests continued content marketing investment in coming years, with a majority of respondents indicating regular annual spending increases.

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