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Consumer Behavior

Average CMO Tenure, 2004-2014 [CHART]

CMOs see themselves as having greater responsibility for company strategy in years to come, perhaps because of their longer tenures.

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Influence Of Corporate Reputation On Opinion Elites, March 2015 [CHART]

Almost 7 in 10 ‘opinion elites’ in the 16 countries tracked said that more so than in the past.

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Mobile Share Of Search Traffic By Search Engine, 2013-2014 [TABLE]

Search engine traffic from mobile devices on Yahoo has caught up to that on desktop in North America.

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How Mobile Millennials Discover Brands Online, September 2014 [CHART]

On social, Millennials learn about products through peer activity.

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American Kids' Digital Activities By Age, September 2014 [TABLE]

Nearly six in 10 12-to-14-year-olds in the US said they ‘play games or apps on any kind of electronic device’ at least five days a week.

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Teens Daily Time Spent Playing Video Games, October 2014 [CHART]

Just 11% of US teens said the do not play video games.

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Strategies & Tactics With Greatest Effect On Email Marketing, November 2014 [CHART]

Marketers in the DMA research ranked tools that enabled them to find a 360-degree view of customer and brand interaction as the technology that would have the greatest effect on their email marketing efforts.

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Top Email Marketing Challenges, November 2014 [CHART]

The desire to track the cross-channel consumer is presenting big email marketing challenges.

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How People Feel About Paying With Wearable Devices, December 2014 [CHART]

The wearables explosion is ticking closer, particularly with the release of the Apple Watch, and estimates for the market are huge.

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Customer Experience Optimization, March 2015 [CHART]

Customer experience has been tabbed marketers’ most exciting opportunity this year.

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