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Social Media Marketing

Top Strategies To Improve Loyalty Program Effectiveness, 2012 [CHART]

Big Data, social media and mobile are at the core of the strategies that retailers said would improve the effectiveness of their loyalty programs.

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Pinterest Users By Gender, Race & Generation, December 2012 [TABLE]

Fully one-quarter of female internet users said they were on Pinterest, compared to just 5% of male internet users.

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Instagram Users By Gender, Race & Generation, December 2012 [TABLE]

Black internet users were nearly twice as likely to use Instagram as the average internet user: 23% vs. 13% overall.

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Twitter Users By Gender, Race & Generation, December 2012 [TABLE]

While 16% of internet users overall said they used Twitter, 26% of black internet users said they did so.

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Reach & Engagement Of Brand Videos On Facebook, March 2013 [CHART]

Facebook videos edged YouTube links in organic reach (10.3% vs. 8.9%), and performed far better in viral reach (2.2% vs. 0.2%).

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LinkedIn Endorsements [INFOGRAPHIC]

LinkedIn put together this infographic to illustrate how in less than six months, 1 billion endorsements have been given out on the network.

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Interbrand 100 Twitter Customer Service Activity, December 1, 2012 vs March 1, 2013 [CHART]

The number of Interbrand 100 brands with a dedicated customer service handle on Twitter has grown from 23 in December 2012 to 30 in March 2013.

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College Students' Top Mobile Activities, November 2012 [CHART]

When asked to name their most frequent mobile activity, other than talking or texting, fully 25% of college students cited accessing Facebook.

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Volume Of Tweets By Political Event [TABLE]

In the two days following Obama’s re-election on Nov. 6, there were nearly 14 million Tweets from people expressing their reaction.

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Twitter Sentiment During Final Weeks Of 2012 Presidential Campaign [CHART]

From September through November, Romney was consistently the target of more negative reactions than was Obama.

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