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Social Media Marketing

Senior Execs' Use Of Mobile, April 2013 [CHART]

Tablet adoption in particular has jumped, doubling in a year to 6 in 10 respondents, with use growing across all age groups.

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Post-Search Communication Methods Used By US Hispanics Moms, June 2012 [TABLE]

Hispanics are also more likely than the general population to use social media to query their social networks about products and retailers.

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American Social Media Users By Race/Ethnicity, 2012-2017 [TABLE]

In 2012, 68.9% of Hispanics were using social networks, compared with 66.2% of the total US population.

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Time Spent Online By Activity, 2011 & 2012 [TABLE]

On the desktop internet, activity was much more heavily weighted toward social networking, which accounted for 27% of time spent online.

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Time Spent On Mobile Device Online By Activity, Q1 2013 [TABLE]

US mobile internet users spent the greatest percentage of their mobile web time using email, a 23% share of time spent vs. only 5% of time spent on desktop.

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Time Spent On Multitainment Activity, April 2013 [TABLE]

30-40% of actual TV ad viewing occurred concurrently with mobile device usage.

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Americans Liking & Sharing Online Content By Demographic [CHART]

44% of Americans say they share or like online content that others have posted on social media and other online sites.

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How People Shared Their Customer Service Experiences, 2013 [CHART]

Customers were more likely to share bad customer service experiences than good ones, no matter what communication channel they used.

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Beyond Social Media: AP Twitter Hack, Kmart #ShipMyPants & Vibrating Underwear App [PODCAST]

This week: AP Twitterhacked; Kmart’s #ShipMyPants; April Blizzards; Boston Bombing Virtual Witch Hunts & Media Fails; Vibrating Underwear App; Amazon Originals; Cap’N Crunch Late Night; Rookie News Anchor Fail; Shiny New Stuff & Daily Numbers.

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Social Media's Purchase Influence Over Mothers, April 2013 [CHART]

Mothers are 20% more likely than the general population to use social media.

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