Public Relations
Expert Positioning Through Q & A Sites
50% of the visitors to Quora are between 18-34 years old.
Read MoreCustomer Service Is The New PR
AVERAGE CALL HOLD TIME BY RETAILER Stella Service Only 21 of the Internet’s top 100 retailers connect shoppers directly to a live agent. Consumer Reports 71% of shoppers become extremely irritated when they cannot reach another human being on the phone. 67% of them got so frustrated they hung up the phone without resolving their…
Read MoreDonovan McNabb's New Number
Five reasons the deal Minnesota Vikings punter Chris Kluwe struck with new quarterback Donovan McNabb for his jersey number was brilliant marketing.
Read MoreThe Harry Potter Franchise
Harry Potter books have sold more than 400 million copies worldwide.
Read MoreRoger Ebert's Ill-Advised Tweet Nets 10K New Followers
Roger Ebert gained 10,500 new Twitter fans 2 days after Tweeting “Friends don’t let jackasses drive drunk” in response to the death of Jackass star Ryan Dunn.
Read MoreThe Oprah Search Effect
Searches for “steel cut oatmeal” spiked 5,400% on Yahoo! the day Oprah and Dr. Oz sang its praises.
Read MoreFull-Service Or Digital-Only Firm?
18% of marketers believe traditional, full service firms have solid digital skills.
Read MoreMmmm Is For Monarchy: Social Media & The Royal Wedding
Twitter accounted for 71% of the online buzz about the royal wedding.
Read MoreSXSW Interactive
Blois Olson, Tunheim’s Executive Vice President, speaks with me about his experience at the South by Southwest Interactive conference and what it means for brands and communications agencies.
Read MoreGoogle News Most Shared Feature
Google News has introduced a new “Most Shared” feature that highlights the popular stories being shared in social media.
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