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Online Reviews

How People Find Consumer Electronics Reviews, September 2012 [CHART]

Consumers hungry for reviews are most likely to search for them online.

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Consumer vs. Professional Reviews' Influence Over Electronics Purchase By Device, September 2012 [CHART]

Shoppers were more likely to pay attention to consumer reviews than professional reviews across every product category.

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Online Channels That Prompt Television Viewership By Generation, September 2012 [CHART]

Facebook had the greatest influence on getting people to watch a show—46% said they picked up a show as a result of the social network.

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Brand-Connected Consumers' Attitudes Regarding Social Feedback, January 2013 [CHART]

8 in 10 consumers digitally engage with brands, while one-quarter are brand-connected consumers who both post to and about brands online at least once a week.

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Online & In-Store Holiday Purchase Influencers, January 2013 [CHART]

Pinterest and Twitter influenced online and in-store purchases for just 1 in 10 shoppers surveyed, with Facebook garnering only slightly more interest.

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Final Holiday Purchase Decision Factors, January 2013 [CHART]

The vast majority of consumers based their final holiday purchase decisions on factors such as price, including promotional offers (85%), free shipping (85%), and merchant reputation (78%).

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Consumer Electronics Buyers' Preference For Consumer Reviews By Review Type, January 2013 [CHART]

When it comes to purchasing consumer electronics (CE), the vast majority (94%) of buyers conduct at least a single activity to form an opinion about a product, and searching for reviews online is the primary way they seek out product opinions, reading an average of 11 reviews before choosing a product.

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Consumer Electronics Buyers Evaluation Of Consumer Reviews, January 2013 [CHART]

Consumer electronics buyers heavily rely on reviews when making purchase decisions.

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Top Social Media Sites Arts Organizations Use [CHART]

Facebook is the most common social media site used, with 99% of arts organizations saying that they have a profile on this site.

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Purchase Influence Of Online Reviews By Demographics, December 2012 [CHART]

78% of online Americans aged 18-64 agree that online reviews help them decide whether or not to purchase a product.

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