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Online Behavior

Types Of Mobile Apps Moms Use To Aid Purchase Decisions, December 2012 [CHART]

60% of moms reported that retailer apps were the most popular apps to help them make purchase decisions.

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Percentage Of Mobile Shopping By Moms, December 2012 [CHART]

Fully 70% of moms reported using their smart phone or tablet to shop.

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Beyond Social Media: Simcity Fail, Dove's "Real" Beauty & NBA's Social Slam Dunk [PODCAST]

This week’s highlights: Electronic Arts’ Simcity Fail; Dove’s “Real” Beauty App; Old Spice’s Director Of Marketing: Mr. Wolfdog; NBA’s Social Slam Dunk & more.

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Top Strategies To Improve Loyalty Program Effectiveness, 2012 [CHART]

Big Data, social media and mobile are at the core of the strategies that retailers said would improve the effectiveness of their loyalty programs.

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How Internet Users Show Brand Loyalty, March 2012 [CHART]

Loyal customers tell other people about their positive experiences, buy more and overlook competing products and companies.

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Online Shopping Metrics By Shopper Segment, Q2 2012 [TABLE]

Even though return purchasers and repeat purchasers accounted for only 8% of site visitors, they generated a disproportionately high 41% of site sales.

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Pinterest Users By Gender, Race & Generation, December 2012 [TABLE]

Fully one-quarter of female internet users said they were on Pinterest, compared to just 5% of male internet users.

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Instagram Users By Gender, Race & Generation, December 2012 [TABLE]

Black internet users were nearly twice as likely to use Instagram as the average internet user: 23% vs. 13% overall.

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Twitter Users By Gender, Race & Generation, December 2012 [TABLE]

While 16% of internet users overall said they used Twitter, 26% of black internet users said they did so.

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Reach & Engagement Of Brand Videos On Facebook, March 2013 [CHART]

Facebook videos edged YouTube links in organic reach (10.3% vs. 8.9%), and performed far better in viral reach (2.2% vs. 0.2%).

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