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Online Behavior

Millennials & Data Sharing, April 2013 [CHART]

Millennials (18-34) are getting somewhat comfortable with the idea of personal data sharing, at least when it comes with tangible benefits.

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Time Spent On Multitainment Activity, April 2013 [TABLE]

30-40% of actual TV ad viewing occurred concurrently with mobile device usage.

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Americans Liking & Sharing Online Content By Demographic [CHART]

44% of Americans say they share or like online content that others have posted on social media and other online sites.

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Monthly Average CTR For Q1 2013 By Mobile Device [CHART]

Advertisers devoted roughly three-quarters of their budgets to iOS devices during Q1 2013.

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Most Valuable Aspects Of Customer Relationship Management Systems, Q3 2012 [CHART]

A significant majority of SMBs see CRMs as a way to manage both marketing and sales campaigns and to centralize customer information.

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How People Shared Their Customer Service Experiences, 2013 [CHART]

Customers were more likely to share bad customer service experiences than good ones, no matter what communication channel they used.

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Beyond Social Media: AP Twitter Hack, Kmart #ShipMyPants & Vibrating Underwear App [PODCAST]

This week: AP Twitterhacked; Kmart’s #ShipMyPants; April Blizzards; Boston Bombing Virtual Witch Hunts & Media Fails; Vibrating Underwear App; Amazon Originals; Cap’N Crunch Late Night; Rookie News Anchor Fail; Shiny New Stuff & Daily Numbers.

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Social Media's Purchase Influence Over Mothers, April 2013 [CHART]

Mothers are 20% more likely than the general population to use social media.

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Preferred Social Logins, Q4 2011-Q1 2013 [CHART]

By Q1 2013, Facebook social login use had dropped down to a 46% share, while Google rose to 34%.

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Network TV Streaming & Pay TV, 2011 vs 2012 [CHART]

19% of TV video streamers and downloaders in 2012 reported decreasing service (“cord-slicing”) in the past year.

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