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Millennials

Americans’ Favorite Media Activities By Generation, March 2013 [CHART]

64% of Americans rank watching TV (on any device) as one of their top-3 media activities, down from a high of 71% in 2009 and 2010 but enough to keep TV viewing as America’s favorite media activity.

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Demographics Of US Hispanic Social Media Users, October 2012 [TABLE]

Latino social networking penetration among internet users reached 68% last year.

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Multitainment Behavior By Generation, March 2013 [TABLE]

81% of Americans almost always or always engage in another activity while watching their home TV, with that figure rising to a high of 88% among 24-29-year-olds.

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Average Number Of Texts Sent & Received A Month By Generation, March 2013 [CHART]

18-24-year-olds sent 2,022 texts per month and received another 1,831, for a grand total of 3,853. That’s almost 130 per day.

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Millennial Technographics, 2012 [CHART]

Millennials make up more than half of all US Twitter users, and will hover around that point for the next several years.

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Millennial Mobile Phone Users, 2012 [CHART]

92.3% of Millennials used a mobile phone in 2012, among whom 63.2% used the mobile web and slightly fewer used smart phones.

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Twitter Buzz & TV Ratings, March 2013 [CHART]

For 18-34-year-olds, an 8.5% rise in Twitter volume corresponds with a 1% increase in TV ratings for premiere episodes.

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Millennial Early Adopters' Media Use, March 2013 [CHART]

52% of Millennials are above-average in terms of their adoption of technology, and these early adopters are heavily reliant on their mobile devices.

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Customer Service Channels & Expectations, March 2013 [TABLE]

Customer service channels are evolving, but 89% of consumers believe it’s important to be able to communicate with brands on any channel and still receive the same quality and efficiency of response.

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Traditional Television Viewing By Generation, Q1 2011 – Q4 2012 [TABLE]

Traditional television consumption is dropping by a larger amount every quarter, but it’s still not a seismic shift.

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