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eCommerce

Mobile Shoppers By Age & Gender, Q1 2012 vs Q1 2013 [CHART]

Over the past year, women have accounted for a growing share of mobile shoppers, from 44% in Q1 2012 to 50% in Q1 2013.

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Top eTailers' Social Customer Service Performance, July 2013 [TABLE]

81% of the US’ top 100 online retailers are responding to customers on Twitter, and 80% are similarly responding on Facebook.

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Post Mobile Research Actions Taken By US Boomers & Silent Generation, March 2013 [CHART]

Forty-nine percent of Boomer and senior tablet user respondents made a purchase after conducting a search.

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Social Media-Inspired Mobile Purchases, July 2013 [CHART]

Social media-inspired purchases often occur on mobile devices.

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Shopping Research By Region, July 2013 [CHART]

North Americans appear to be more immune to professional recommendations than other shoppers around the world.

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Amount Online Americans Will Spend On Travel Purchases Via Mobile, March 2013 [CHART]

Forty-three percent of respondents said they’d be willing to spend up to $499 on travel buys.

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Millennials' Preferred Shopping Method By Product Category, February 2013 [CHART]

Among those who purchased electronics and sports equipment/accessories, 38% and 45%, respectively, said they preferred buying these items online.

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Millennials' Daily Time Spent Shopping Online By Gender, February 2013 [CHART]

45% of Millennials said they spent 1 hour or more per day checking out retail-oriented sites.

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Attitudes Toward eCommerce Among Online Americans By Demographic, January 2013 [TABLE]

Both males and females ages 18 to 34 were more likely than their 35- to 64-year-old counterparts to engage in nearly every online shopping activity.

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Users' Perceptions Of Facebook, Twitter & Pinterest, July 2013 [CHART]

Pinterest users were most likely to agree that it’s useful for ideas and projets (80%) and that it’s easy to find things that interest them (75%),

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