Consumer Generated Media Archives - Page 9 of 14

Revenge Of The Customer: United Airlines Breaks Guitars

When musician Dave Carroll posted the United Breaks Guitars video to YouTube, United Airlines was left flat-footed in their crisis communications response.

The Real-Time Web Inches Closer To Reality: Facebook's Live Stream Box

With the release of the Live Stream Box, it appears Facebook wants to be the new TV.

Jeff Jarvis Discusses Brands' Use Of The Social Web

Jeff Jarvis, blogger and author of What Would Google Do?, discusses brands’ use of the social Web at the Columbia Business School.

Twitter Search In Plain English

Common Craft video explains how Twitter search works.

Facebook Testing Real-Time Search

In a blog post yesterday morning, an obscure Facebook blogger announces that the social network is testing out real-time search.

The Current Creative & Knowledge Renaissance

While news from Iran streams to the world, Clay Shirky shows how Facebook, Twitter and TXTs help citizens in repressive regimes to report on real news, bypassing censors (however briefly). The end of top-down control of news is changing the nature of politics.

Wikipedia Bans Scientologists

Stephen Colbert’s take on Scientologists’ attack on Wikipedia.

Madison Avenue Blues: The Year The Media Died

A hilarious yet sad parody of The Day The Music Died by Don McLean that explains the demise of traditional advertising and, as a result, traditional journalism.

PSA: The Spam Police

A man on a mission to stop the evil of chain comments.

The One Big Thing: Google Wave

If Google Wave takes off, it could profoundly alter the manner in which people communicate, collaborate and behave online. That means communications professionals will need to understand how this platform works and how people are using it.