Consumer Attitudes
Consumers Willing To Pay For Overnight Delivery Of eCommerce Purchases, June 2014 [TABLE]
Female and older internet users were the least willing to pay more for same-day and overnight delivery when shopping online.
Read MoreOnline Shopping Pet Peeves By Generation, June 2014 [TABLE]
Among US internet users surveyed who had at least one digital shopping pet peeve, shipping costs were the most common, cited by 66% of respondents.
Read MoreSmart Home Device Ownership & Interest, May 2014 [CHART]
Most US internet users (85.0%) do not own a single smart home device.
Read MoreHighly Anticipated Internet Of Things Technologies, May 2014 [CHART]
73% of US adults were unfamiliar with the concept of the Internet Of Things.
Read MoreTrust & Relevance's Effect On Email Marketing Success, July 2014 [TABLE]
Consumers only have 4-5 brands that they always open emails from.
Read MoreCMOs Attitudes Toward Collaboration With CIOs, July 2014 [CHART]
83% of IT executives feel a need to align and interact with marketing (up from 77% in 2012) and 69% of marketing executives feel the same way about IT (up from 56% in 2012).
Read MoreCustomer Satisfaction With Social Networking Sites, 2013 vs 2014 [CHART]
Customer satisfaction with social media websites improved by 3 points year-over-year to an average score of 71 on the ACSI’s 100-point scale.
Read MoreCustomer Satisfaction Ratings For Portals & Search Engines, 2013 vs 2014 [CHART]
Customer satisfaction with internet portals and search engines improved by 4 points year-over-year to reach an index score of 80 (on a 100-point scale).
Read MoreConsumer Brand Topics That Interest Millennial & Gen X LinkedIn Users, July 2014 [TABLE]
Some 47% of young LinkedIn members read news or information from consumer brands on LinkedIn at least once a month, and roughly half trust information about consumer products they see on LinkedIn.
Read MoreBrand Buzz Rankings, H1 2014 [CHART]
Amazon topped the buzz rankings for the first half of this year, continuing its success from last year, when it also led the word-of-mouth rankings.
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