Yelp Archives - Page 3 of 6

Fastest-Growing Mobile Apps, Q1-Q3 2013 [CHART]

Vine is the year’s fastest-growing mobile application to-date, with its global audience increasing by an estimated 403% from Q1 through Q3 2013.

Mobile Shopping Activities, October 2013 [TABLE]

Young Americans are more likely than the average shopper to use their mobile devices for a range of shopping activities.

Yelp Reviews & Small Businesses [INFOGRAPHIC]

This infographic from Merchant Warehouse illustrates Yelp reviews affect on small businesses.

Social Networks From Which Marketers Cross-Post To Twitter, Q2 2013 [CHART]

52% OF marketers cross-posted content to Twitter from from Instagram, 34% from foursquare, 27% from Vine, and 25% from LinkedIn.

What People Do After Visiting Yelp, July 2013 [CHART]

Virtually all (more than 96%) of Yelp users across devices (including computers, smartphones and tablets) visit the site specifically for its ratings and reviews.

Traveler Review Websites By Number Of Reviews, June 2013 [TABLE]

The number of reviews on TripAdvisor surpassed 100 million in March 2013, bolstered by a 50% increase year over year.

Social Media Sites Marketing Execs Use For Cross-Posting On Twitter, Q1 2013 [CHART]

27% of marketing execs shared content between Instagram and Twitter, 22% shared content with LinkedIn, 20% with foursquare, and 10% with Vine.

US Internet Yellow Pages Mobile App Users By Income, December 2012 [CHART]

Internet Yellow Pages users were 51% more likely than smartphone users overall to have incomes above $100,000.

How People Shared Their Customer Service Experiences, 2013 [CHART]

Customers were more likely to share bad customer service experiences than good ones, no matter what communication channel they used.

Who People Share Customer Service Stories With, April 2013 [CHART]

62% of B2B and 42% of B2C customers purchased more after a good experience, while 66% and 52% respectively stopped making purchases after a bad experience.