Posts Tagged ‘Twitter’
Twitter Customer Service Of Top 100 Global Brands, December 2012 [CHART]
The world’s top 100 brands are almost universally using Twitter, although far fewer are actively engaging in customer service over the platform.
Read MoreTwitter 2012: Year In Review [VIDEO]
From the Pope to Pelé to PSY, Twitter examines 2012 in this retrospective video that accompanies its interactive report.
Read MoreHow Online Presence Prompts Physical Visits To Retailers [CHART]
Ninety-one percent of consumers ‘have gone into a store as a result of an online experience.’
Read MoreMobile Screens & Social Sharing, October 2012 [CHART]
About 49% of sharing on 10-inch tablets was conducted via email, compared with 30% on mini tablets.
Read MoreSocial Media Sites Used By Marketers vs. Everyone Else, September 2012 [CHART]
Marketers need to make sure they are not overcommitting to social channels & that their actions on social media are aligned with consumer preferences.
Read MoreHow Social Media Is Used For Holiday Gift Ideas, October 2012 [CHART]
Reviews were the primary way US internet users would be using social media this holiday season for gift ideas.
Read More2012 Google Search Engine Ranking Factors [INFOGRAPHIC]
This infographic by Martin Missfeldt illustrates Google’s ranking factors of search engine visibility.
Read MorePreferred Method Of Contact With New Ad Agency, September 2012 [CHART]
Email was marketers preferred method of contact with a new ad agency, with an overwhelming 76.8% of marketers indicating this.
Read MoreDigital Politics [INFOGRAPHIC]
This infographic from Pew Internet & American Life summarizes their research on the use of the Internet for politics.
Read MoreTime Spent Online [INFOGRAPHIC]
This infographic from Morrison Foerster’s Socially Aware blog looks at the time Americans spend online.
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