Posts Tagged ‘today show’
Bryant Gumbel & Katie Couric Can't Figure Out Internet
A clip from a 1994 Today Show episode of Bryant Gumbel and Katie Couric struggling to understand the “Internet.”
Read MoreCustomer Service In The Citizen Media Age
Vincent Ferrari’s recording of his cancellation of his AOL account turned into a media firestorm and a PR disaster for the Internet service provider after the blogger posted his customer service experience online.
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