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Posts Tagged ‘Showrooming’

Amazon Showrooming, March 2013 [CHART]

Study looks at which retailers are most at risk of showrooming behavior, by examining showroomers’ propensity to visit the retailer before buying an item on Amazon.

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American Online Cross-Channel Shopping Behavior, January 2013 [CHART]

US consumers are increasingly “channel-hopping” while shopping.

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Beyond Social Media: No Death Star For You! [PODCAST]

This week’s highlights include the White House’s response to a Death Star petition, Hilton’s humorless attempt at humor, TOMS charitable experience& much more.

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Customer Loyalty In The Age Of Showrooming [PRESENTATION]

This presentation by faberNovel looks at strategies for bricks and mortar retailers to fight online competition.

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How Mobile Changed Customer Behavior [CHART]

Marketers’ opinions about customer behavior, and how the adoption of mobile devices has possibly changed the way they arrive at conversion.

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How In-Store Online Research Affects Purchase Decisions [CHART]

Most in-store online shoppers (62 percent) actually wound up buying the item they were considering but many of them bought it online (showrooming).

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Post-Product Scanning Or Texting Behavior, August 2012 [CHART]

Of smart phone users who had scanned product information or texted for it, 48% reported that the practice made them feel better about their purchase.

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Post-Store Acts Of US Showroomers Vs. Mobile Phone Owners, August 2012 [CHART]

About three in 10 showrooming customers later made a purchase from the website of the store they had visited, while one-quarter bought the item they sought from a competitor.

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Effect Of Smart Phone Owners' In-Store Research [CHART]

14% of American smart phone owners who have scanned or texted for product information while in-store say they made an unplanned purchase as a result.

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Effect Of Online Discounts On In-Store Purchases [TABLE]

45% of customers would leave a store and buy a product online if they found it at a 2.5% discount while comparison shopping using their mobile device.

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