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Posts Tagged ‘Retail Marketing’

Social Video Advertising Shares By Industry, Q1 2013 [CHART]

Fast-moving consumer goods ad campaigns generated almost 8.7 million shares during the quarter, up 78.2% from Q4 2012, and representing 25.3% of all shares.

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Who People Share Customer Service Stories With, April 2013 [CHART]

62% of B2B and 42% of B2C customers purchased more after a good experience, while 66% and 52% respectively stopped making purchases after a bad experience.

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Retailers’ Mobile Price Comparison Policies, April 2013 [CHART]

A greater proportion of retailers are choosing to either ignore showrooming practices or price match, although the predominant way of dealing with showrooming remains simply aiming to stay competitive.

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Mobile Payment Adoption, April 2013 [CHART]

57% of tech-savvy respondents have redeemed a coupon, code or voucher by mobile, while more than 4 in 10 have paid for digital products via their device.

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Why American Women Use Mobile For Shopping, March 2013 [CHART]

Just over a majority of American women said they used their mobile device to find store locations and hours.

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How American Women Research Products, March 2013 [CHART]

Only 6% of American women reported still researching products primarily in-store, while another 5% asked friends and family for recommendations most often.

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Teen Spending Behavior, April 2013 [TABLE]

More than 3 in 4 teens shop online.

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Devices Used By Stage Of Local Business Searches, December 2012 [CHART]

Where mobile phones and tablets really showed their specific utility was in the share of local searches that ended on the devices—18% for each, compared with 4% of PC searches.

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Pricing Movitivation & Showrooming, April 2013 [CHART]

Two-thirds of mobile device owners say they check their device while shopping in a store to see if there is a cheaper price elsewhere.

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US Search Advertising Click-Through Rates By Industry, Q4 2011-Q4 2012 [TABLE]

Only 20% of new-car shoppers in the US buy the brand they first searched for, according to Google data.

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