Posts Tagged ‘Mall of America’
Mall Of America's Groundbreaking Visual For Expansion Event [VIDEO]
During episode 40 of the Beyond Social Media Show, David Erickson discusses the Mall of America’s expansion and the unique twist the retail destination put on the old cliche of a groundbreaking media event.
Read MoreMall Of America's Social Customer Service [VIDEO]
The Mall Of America has consolidated their call center, their online community managers, and security into one cohesive customer service team that can address questions, concerns or complaints in real time, face-to-face with customers, on the floor of the mall.
Read MoreO'Hare Airport Social Deafness & Mall Of America Social Listening [VIDEO]
During episode 37 of the Beyond Social Media Show O’Hare Airport’s lack of social listening is contrasted with the Mall of America’s integrated social listening efforts.
Read MoreRNC's Historically-Inaccurate Rosa Parks Tweet & Amazon's Drones – Beyond Social Media Show [VIDEO]
Century 21’s Tryptophan Slow Jam; Chanukah ham; RNC’s Rosa Parks tweet; T-Mobile & AT&T’s Twitter fight; Dana Morales plays us all; Amazon Air drones for delivery; Facebook’s newsfeed algorithm tweak; GE’s 3D Printing Day; Apple buys Topsy; The Gap’s social listening & response; Verizon’s Mall of America Destination Store; some shiny new stuff & much more.
Read MoreBeyond Social Media: Charles Ramsey Autotuned; Amy's Belligerent Bakers & Citizen Drone [PODCAST]
This week: Charles Ramsey autotuned; Amy’s belligerent bakers; citizen drones, Red Robin burgers, and Mall of America’s Vines.
Read MoreGoogle Maps For Mall Of America
Google has collaborated with Mall of America to create a Google Map that you can use within the Mall and it will give you directions and recognize which floor you are on.
Read MoreSocial Media In The Tourism Industry [VIDEO]
This Minneapolis/St. Paul Social Media Breakfast panel addressed the use of social media in the travel and tourism industry.
Read MoreMall Of America Bloggers Interview: Get To Know A Minnesota Blogger
David Erickson interviews the Mall of America bloggers: Alyssa Szarkowski, Erica Dao and Jenn Hartley.
Read MoreSocial Media & Retail Panel Discussion At Social Media Breakfast MSP
On March 5, 2010, Tunheim Partners hosted the Social Media Breakfast MSP with a panel discussion on social media and retail featuring David Erickson, Tunheim clients Bridget Jewell of Mall of America, Jeff Sommers of Izzy’s Ice Cream, and Jennifer Rock of Best Buy.
Read MorePeter Shankman Takes A PR Tour Of Mall Of America
Peter Shankman, owner of HARO, recently took a PR tour of Mall of America with the MOA’s PR Coordinator, Bridget Jewell, leading the way.
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