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Posts Tagged ‘Loyalty Programs’

Consumers’ Top Loyalty Program Benefits, November 2013 [CHART]

A leading 75% of online respondents are attracted to the discounted or free products offered by loyalty programs, there are other benefits that carry some heft, too.

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How Internet Users Look For Deals By Income, March 2013 [TABLE]

90% who earned $100,000 to $199,999 “almost always” conducted research for deals and best prices before shopping.

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Top Email List Growth Tactics, November 2013 [CHART]

Email marketers have a variety of goals in mind when conducting their campaigns, ranging from selling products and services (62%) to generating leads (52%), driving site traffic (51%) and driving brand awareness (51%).

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What Service Providers Could Do To Prevent Customers From Switching, October 2013 [CHART]

66% of consumers from 32 countries report having switched a service provider (from any 1 of 10 industries measured) during the past year.

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Mobile Marketing's Competitive Advantage, Q3 2013 [CHART]

Between 45% and 48% of US marketers cited mobile marketing as offering each of the following significant and sustainable benefits: loyalty retention, improving transactions and improving customer service.

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Male Shopping Habits, September 2013 [TABLE]

63% of men actively look for sales in-store and 53% regularly use coupons to cut costs, with that tendency slightly higher among younger men.

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Top Features Of Restaurant Mobile Apps, April 2013 [TABLE]

Menus topped the list as the most common feature available on restaurant apps.

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Restaurants' Top Loyalty & Social Marketing Tactics, 2012 & 2013 [CHART]

The greatest percentage of social-savvy restaurants used Facebook (94%) this year, followed by Twitter (77%) and Yelp (53%).

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Importance Of Omnichannel Strategy Elements, June 2013 [TABLE]

An aligned customer experience was the most important aspect of an omnichannel strategy for marketers worldwide, followed by more logistical tactics like inventory visibility and fulfillment.

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Hotel Mobile App Features, April 2013 [TABLE]

While nearly three-fourths of these apps provided reservations capabilities, most other mobile features were in use by less than half of properties.

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