Targeted Facebook Status Updates

In this screencast, David Erickson demonstrates how to target your Facebook status updates to only those Facebook Friends who are most likely to find a particular update of value.

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Brainstorming

The paramount point of the book is that you must commit to saying yes to ideas first, without reservation, even to those ideas you think are profoundly stupid.

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Managing Online Criticism

Watch a short interview by Jeremiah Owyang with community manager Connie Bensen during which Connie provides some tips on handling online criticism.

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