Posts Tagged ‘Facebook’
Top eTailers' Social Customer Service Performance, July 2013 [TABLE]
81% of the US’ top 100 online retailers are responding to customers on Twitter, and 80% are similarly responding on Facebook.
Read MoreSocial Login Preferences, Q2 2013 [CHART]
Facebook put an end to a slide that had lasted a couple of consecutive quarters and seen its share of logins drop from 54% to 46%.
Read MoreSocial Media-Inspired Mobile Purchases, July 2013 [CHART]
Social media-inspired purchases often occur on mobile devices.
Read MoreUsers' Perceptions Of Facebook, Twitter & Pinterest, July 2013 [CHART]
Pinterest users were most likely to agree that it’s useful for ideas and projets (80%) and that it’s easy to find things that interest them (75%),
Read MoreAttitudes Toward Brand Marketing With Premium Content Publishers vs. Facebook, August 2012 [CHART]
71% of US ad agencies and marketers felt their brand-focused ads were safe on premium publisher sites, while just 36% said the same for Facebook.
Read MoreSocial Media-Inspired Purchases, July 2013 [CHART]
Consumers who interact with brands on social networks are just as likely to end up buying a product in-store as they are to do so online.
Read MoreSocial Influencer Dynamics, July 2013 [CHART]
Among the consumers who became advocates (by referring products or services to friends), 55.4% chose to use email as their sharing channel.
Read MoreReasons People Become Brand Fans On Facebook, June 2013 [CHART]
Americans who like big brands on Facebook tend to do so primarily to support those brands (49%) and get a coupon or discount (42%), with many also doing so to receive regular updates from the brands (41%).
Read MoreAmericans' Online Activities By Frequency, May 2013 [TABLE]
Email took the greatest amount of time per week, at 7.8 hours.
Read MoreOnline Channels People Most Use To Communicate With One Another, May 2013 [CHART]
Email and Facebook each saw 87% of respondents logging in weekly to communicate with others.
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