Posts Tagged ‘eTailng’
Consumer-Generated Online Product Videos
36% of apparel shoppers watch customer testimonial/review videos during their research.
Read MoreFemale Console Gamers
21% of women gamers had used an Xbox 360 in 2011.
Read MoreCustomer Service Is The New PR
AVERAGE CALL HOLD TIME BY RETAILER Stella Service Only 21 of the Internet’s top 100 retailers connect shoppers directly to a live agent. Consumer Reports 71% of shoppers become extremely irritated when they cannot reach another human being on the phone. 67% of them got so frustrated they hung up the phone without resolving their…
Read MoreGroupon Going Hyperlocal
With all eyes focused on Groupon Inc.’s pending IPO, the company is quietly but quickly rolling out its new GrouponNow service, which many believe is the future of the daily-deal business.
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