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Posts Tagged ‘eTailing’

Smart Phone Owners Mobile Transaction Experiences, November 2013 [CHART]

Some 46% smart phone owners say they have either used or seen someone firsthand use a mobile application that allows the redemption of offers at a retailer or restaurant, up from 40% last year.

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Consumer Desires For Speedy Online Support, November 2013 [TABLE]

7 in 10 consumers across 7 major markets report being more likely to be loyal to a brand that provides real-time one-to-one assistance at critical moments during their purchase journey.

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How Mothers Will Use Mobile While Holiday Shopping In-Store, October 2013 [CHART]

25% of mothers polled expected to use mobile devices at least half of the time they were shopping at a physical store location during the holiday season.

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Percent Of Online Shopping North American Mothers Will Do On Black Friday & Cyber Monday, October 2013 [CHART]

Just over one-third of the mothers polled planned to do at least half of their seasonal buying on the Web on either Black Friday or Cyber Monday.

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Email Click-To-Open Rates By Industry & Device, Q3 2013 [CHART]

Mobile accounted for a majority 52% of email opens in Q3, up from 49% in Q2.

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Retailers' Attitudes Toward eCommerce Platforms, November 2013 [CHART]

Roughly 8 in 10 retailers agree that the future of online commerce lies more with cross-channel or merged channel capabilities.

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Desktop vs. Mobile Email-Driven Purchases, Q3 2013 [CHART]

Mobile devices accounted for 15% of revenues generated through email across 12 tracked industries in Q3.

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Top 100 Multichannel Retailers’ Mobile Load Times, November 2013 [CHART]

The top multichannel retailers’ sites load on average more quickly on a smart phone than Fortune 100 companies’ sites (3.62 seconds and ~5 seconds, respectively).

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Share Of Mobile Purchases Generated From Marketing Emails By Device, Q3 2013 [CHART]

Most of the orders placed on mobile devices happened on tablets—and more than 99% of tablet purchases occurred on the iPad.

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Share Of Purchases Generated via Desktop vs Mobile Emails, Q3 2013 [CHART]

15% of all sales volume generated by emails sent through the Yesmail Interactive service were the result of a click on a mobile email.

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