Posts Tagged ‘Customer Satisfaction’
Online Shopping [INFOGRAPHIC]
Baynote created this infographic to illustrate the joy of clicking for commerce.
Read MoreSocial Media Metrics For Brand Effectiveness, Revenue & Engagement, July 2012 [CHART]
Counting fans was still an important tactic for almost all US marketers (96%). A large percentage of respondents were also measuring traffic to their websites (89%), customer satisfaction (66%) and new customers (62%).
Read MoreCustomer Satisfaction Scores By Social Network [TABLE]
Google+ not only debuted on the index for the first time, but dominated the rankings with a higher customer satisfaction score than YouTube, Pinterest, Twitter, LinkedIn and Facebook.
Read MoreBenefits Of Online Collaboration Tools [TABLE]
71% of client-side marketers view a single collaboration system as a differentiator for an agency over its competition, per findings from a Central Desktop survey released in June 2012.
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