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Posts Tagged ‘Customer Retention’

Online Channels Used For Acquisition vs. Retention, August 2014 [CHART]

Roughly 8 in 10 global company marketers – primarily based in Europe – agree that it is cheaper to retain than acquire a customer, but they’re more likely to be focusing on acquisition than retention.

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5 Ways B2B Marketers Struggle With Content Marketing

Photo: Frustration

Five ways in which B2B marketers struggle with content marketing as well as some ways they can improve.

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Most Effective Online Channels For Customer Retention, Q2 2014 [CHART]

86% of US digital marketers used email marketing regularly—the highest response rate out of all programs listed.

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Top Online Marketing Tactics For Customer Retention, July 2014 [CHART]

Email’s influence is most pronounced when it comes to retention, beating out social media marketing and content marketing, among others, by a wide margin.

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Top Growth / Profit-Related Metrics For Analytics, June 2014 [CHART]

On average, client-side marketers from around the world (though primarily from Europe) estimate that 43% of the analytics data they collect is useful for driving decision-making, while agencies similarly estimate that 40% is useful.

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Marketing Leaders Top Marketing Priorities, December 2013 [TABLE]

Acquiring new customers and retaining existing ones were the top priorities cited by US marketing leaders.

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Marketing Execs' Marketing Priorities For 2014 [CHART]

Acquiring new customers and increasing retention were the top two 2014 marketing priorities for US marketing executives, cited by 87% and 86%, respectively.

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Benefits Of Real-Time Marketing, April 2013 [CHART]

When it comes to real-time efforts, marketers hope to drive increases in engagement with their often-elusive audience.

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B2B Content Marketing [INFOGRAPHIC]

This infographic from LinkedIn illustrate’s B2B content marketing efforts.

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Enterprise Mobile Strategy Objectives, October 2013 [CHART]

Roughly 9 in 10 large companies believe that mobile solutions are “very important” or “important” in their industries.

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