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Posts Tagged ‘Customer Journey’

Understanding Of The Customer Journey [CHART]

Chart: Understanding Of The Customer Journey

Less than half of marketers feel confident their organization understands the customer journey.

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Most Important Online Marketing Capabilities [CHART]

Most Important Online Marketing Capabilities

Some 62% of brand and agency representatives around the world are satisfied with how well their current marketing technology is meeting their expectations.

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Importance Of Marketing Tech Solution Capabilities, According To Execs [TABLE]

Roughly half of executives worldwide say analytics and social marketing competences are critically important digital marketing capabilities.

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Marketing Effectiveness By Lifecycle Stage [CHART]

Marketers are confident in their effectiveness in the awareness and consideration stages of the customer lifecycle.

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Consumers' Most Trusted Purchase Information Sources [CHART]

Most people don’t shop in isolation. They are inspired, informed and assured by others throughout the path to purchase.

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Conversion Rate Optimization Methods [CHART]

Customer journey analysis is on track to become one of the most commonly used methods to improve conversion rates, and is now rated the most valuable method by users.

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Top Conversion Optimization Methods, September 2015 [CHART]

A/B testing is still a top method used among client-side marketers to improve conversion rates.

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Top Skills For Responding To Marketing Landscape Disruptions, August 2015 [CHART]

83% of marketers believed that it would be very important to know how to make data-informed decisions to respond to disruptions to their jobs.

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Top Ways Marketing's Organizational Role Is Expanding, October 2015 [CHART]

Client-side marketers are taking a bigger role in shaping business strategy and influencing product innovation and new business models, reports the Association of National Advertisers.

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Budget Allocations By Customer Journey Stage, September 2015 [CHART]

CMOs are no longer investing the majority of their budgets to customer acquisition, instead spreading their spending more evenly across the customer journey.

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